Privacy Policy

This privacy policy outlines how Spingranny collects, uses, stores, and protects your personal information when you access and use our online slot game platform. We are committed to safeguarding your privacy and ensuring transparency in all data processing activities. This document explains your rights under applicable data protection legislation and our obligations as a data controller. By using Spingranny, you acknowledge that you have read and understood this privacy policy and consent to the practices described herein.

Information We Collect and How We Use It

When you register and play on Spingranny, we collect various types of personal information to provide our services, ensure platform security, and comply with legal obligations. The information we gather includes identification details such as your name, date of birth, email address, postal address, and phone number. We also collect financial information including payment card details, transaction history, and withdrawal requests. Additionally, we monitor technical data such as IP addresses, device information, browser type, and gameplay patterns. This information serves multiple purposes: verifying your identity and age to ensure compliance with gambling regulations in Ireland, processing deposits and withdrawals, detecting and preventing fraudulent activity, improving our gaming platform and user experience, and fulfilling our legal obligations under anti-money laundering legislation. We may also use your contact details to send you important service updates, account notifications, and information about responsible gambling resources. All data collection adheres to the principles of data minimisation, meaning we only collect information that is necessary and relevant for the specified purposes.

Data Sharing and Third-Party Disclosure

Spingranny may share your personal information with carefully selected third parties who assist us in operating our platform and providing services to you. These parties include payment processors who handle deposits and withdrawals, identity verification services that confirm your age and identity, customer support providers who respond to your queries, technical service providers who maintain our platform infrastructure, and regulatory authorities when required by law. We may also share anonymised and aggregated data with analytics providers to improve our services. In the event of a business restructuring, merger, or acquisition, your information may be transferred to the new entity, and you will be notified of any such changes. We never sell your personal data to third parties for marketing purposes. All third-party service providers are contractually bound to protect your information and may only use it for the specific purposes we authorise. When we transfer data outside Ireland or the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

Your Rights and Data Retention

Under data protection legislation, you possess several important rights regarding your personal information held by Spingranny. You have the right to access the personal data we hold about you and receive a copy of this information in a commonly used format. You may request correction of any inaccurate or incomplete data we maintain. In certain circumstances, you have the right to request deletion of your personal data, although we may be required to retain some information to comply with legal and regulatory obligations, particularly those related to gambling regulations and financial record-keeping requirements in Ireland. You can object to certain types of data processing or request restriction of processing in specific situations. You also have the right to data portability, allowing you to receive your personal data in a structured format for transfer to another service provider. To exercise any of these rights, you may contact our data protection officer using the details provided on our platform. We will respond to your request within one month, though this period may be extended in complex cases. Regarding data retention, we keep your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy. Account information and transaction records are retained for a minimum period as required by Irish gambling regulations and financial legislation, typically seven years from account closure. Technical data and gameplay logs are generally retained for shorter periods unless required for fraud prevention or legal proceedings. Once the retention period expires, we securely delete or anonymise your personal data.

Security Measures and Safe Gaming

Protecting your personal information is paramount to Spingranny, and we employ robust security measures to prevent unauthorised access, disclosure, alteration, or destruction of your data. Our platform utilises industry-standard SSL encryption technology to secure all data transmissions between your device and our servers. We implement strict access controls, ensuring that only authorised personnel can access personal information, and only when necessary for their specific job functions. All employees with access to personal data receive regular training on data protection principles and security procedures. We conduct regular security audits and vulnerability assessments to identify and address potential risks to our systems. Our technical infrastructure includes firewalls, intrusion detection systems, and secure backup procedures to protect against data loss. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by law. Beyond data security, we are deeply committed to safe gaming practices. We provide tools to help you maintain control over your gambling activities, including deposit limits, session time reminders, and self-exclusion options. Our platform incorporates age verification mechanisms to prevent underage gambling, and we monitor gameplay patterns to identify potential signs of problem gambling. We partner with recognised organisations that provide support for individuals experiencing gambling-related difficulties, and information about these resources is readily available on our platform.

Cookies and Tracking Technologies

Spingranny uses cookies and similar tracking technologies to enhance your gaming experience and improve our platform’s functionality. Cookies are small text files stored on your device that help us remember your preferences, maintain your login session, and analyse how you interact with our website. We use several categories of cookies, and the following table outlines their purposes and retention periods:

You can manage your cookie preferences through your browser settings, and most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of Spingranny and prevent you from accessing some features. We also use web beacons and pixels to track email open rates and measure the effectiveness of our communications. Third-party analytics providers may set their own cookies when you visit our platform, and these are governed by their respective privacy policies. We regularly review our use of tracking technologies to ensure they remain necessary and proportionate to our legitimate business interests. If you wish to learn more about cookies or exercise greater control over tracking technologies, you can visit industry resources that provide detailed information and opt-out mechanisms for various advertising networks and analytics services.